Bulk SMS for Travel & Hospitality: Benefits & Templates
Did you know that 85% of Saudi travelers prefer to receive updates and reminders about their journey through SMS? This way, whatever information they need related to their trip can be seen on their mobile without any hassle of visiting counters or calling call centers.
Sending marketing SMS to a large group of people, at the same time is known as bulk SMS which is used widely by travel and tourism industries these days. Through SMS they can connect with their customers whenever they want and stay in constant touch with them. And do you know what is the best part about sending Bulk SMS? It has an open rate of 98% unlike emails, making it quicker, more personalized, and incredibly successful.
Let us learn different ways bulk SMS can help the travel and tourism sector in the future.
Benefits of Bulk SMS for Travel
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Reservation/Booking Notifications
Nowadays, the majority of the Saudi crowd book their vacation packages and airline tickets online. Therefore, travel brokers or agencies use bulk SMS services to notify their clients.
Bulk SMS in Saudi Arabia enables the consumer to be informed of any immediate changes to the reservations, including hotel or flight changes, delays or check in time deadlines if any, or any other other type of changes in their schedule.
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Booking Confirmations
WhatsApp Chatbots in the education sector can capture students' interest through interactive dialogues, questions and round- the- clock assistance helping them whenever they need it.
Bulk SMS is often used by the tourism sector to send their customers confirmation of their hotel and other reservations during the trip.
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Discounts & Offers
Travel & Tourism is a tremendously competitive industry. While rolling out new offers and bargains for seasonal attractions and holidays, travel businesses usually face frequent challenges to attract tourists.
Travel & Tour businesses can reach a large number of consumers with latest deals and discounts by using Bulk SMS services in Saudi Arabia. Promoting the vacation packages are always successful with appealing SMS headlines like "Cheapest Package" or "Lowest Price" are shared.
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Customer Feedback
After providing your client with the best vacation packages and offers, it's time for you to hear their opinions and recommendations.
It not only helps attract customers, but it also increases retention and loyalty. Travel businesses can ask their clients for opinions on how the services they provide could be improved or any other feedback by sending Feedback Forms to the citizens of Saudi Arabia via bulk SMS messages.
Use cases of Bulk SMS in the Travel Sector
Send Alerts:
The most effective and efficient approach to deliver timely updates is Bulk SMS. Clients can receive urgent weather warnings in a short span of time or information regarding airline delays, cancellations, and last-minute changes.
Bulk SMS is a dependable method for sending out important messages to a large number of contacts at once. This communication tool is becoming the go-to option for travel agencies because it doesn't require an internet connection to view these communications.
For example:
Due to the fog, your train to Delhi has been canceled. Your bank account has been credited with a specific amount of compensation. We apologize for the inconvenience caused.
Best Regards,
Saudi Travels and Tourism
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Booking Confirmation SMS
Travel businesses can rapidly notify their clients of the booking confirmation by using the Bulk SMS Service With SMS messaging, you can communicate with your target audience directly and without any middleman. A brief confirmation SMS message sent as soon as a client's reservation is confirmed can significantly improve the customer experience.
For example:
The reservation process for your flight has been completed. For further information and updates, please click on the link below.
Best Regards,
Saudi Tours and Travels
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Tour Guide
Travel agencies can provide their customers with information related to the destination to make their journey more comfortable. Organizing their vacation in a methodical way and preventing confusion is quite beneficial for the travelers. They can send SMS to their customers with a location map attached if it's their first time visiting a certain location. To make their journey even more comfortable and pleasurable, you can also provide weather forecasts.
For example:
Please refer to the map of the Saudi route that is provided below if you face any difficulty in finding the specific location. I hope your journey is joyful.
Best Regards,
Trinity Travels
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Promote Your Company
SMS is the most popular advertising medium in Saudi, due to its connectivity, simplicity, and straightforward interface. Travel agencies can launch a number of promotions, discounts, and deals as per their requirements, which will be much more beneficial for marketing, compared to big public banner ads that are often ignored, and people fail to notice these travel offers.
The most effective way to contact customers directly and lock them in with exclusive deals is through bulk SMS. In order to raise brand awareness and attract new clients, many travel businesses are implementing SMS services in their marketing strategies.
For example:
A 4nights- 5days package tour to Saudi Arabia for only Rs. 50000. Reserve your seat as soon as possible as it will be booked on a first come first serve basis. Seat availability is a determining factor. Call 9999999999 to learn more.
Best Regards,
Bright Travels
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Create a Strong Relationship with Your Customers
Travel businesses can create a strong relationship with their customers and easily win their loyalty by using Bulk SMS Service in Saudi Arabia. In the business world, customers are regarded as the kings, hence customer satisfaction is the most crucial aspect if you wish to thrive and keep growing in any line of work.
Businesses can send festive greetings, birthday and anniversary wishes, and offers to their consumers making them feel special. Customers who are traveling can receive a list of things they need to bring along, with travel safety advice and recommendations, to make their vacation more comfortable via SMS text. These tiny actions can have a big impact on how deeply your clients are engaged and taken care of by your business.
For example:
We at Anubhuti Tours and Travels hope you have a wonderful Birthday. To make this day special we have 50% off on your next tour package for you, use the code: 00000, to avail this Offer. For any further details please contact 000 000 000.
Best Regards,
Anubhuti Tours & Travels
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Conclusion
In addition to improving the client experience, using bulk SMS in Saudi Arabia for the hotel business will increase brand loyalty as well.
Get started with Connect Saudi, the best SMS marketing platform for all these advantages and more.
